Listen, I like a bit of cheekiness as much as the next person, but I do have an issue when customer service communications are more sarcastic than smart. Call me crazy, but when I've just given you my credit card information, I want you to be all business and "Thank you very much, ma'am," and not "We'll send you a confirmation email shortly. We look forward to seeing you on board! Unless you have a photographic memory, you might want to print this page for your records."
- L'Editrice
No comments:
Post a Comment